1. Who we are
This website (dccrusher.com) is operated by Henan Dongchen Boer Machinery Equipment Co., Ltd., Jiaozuo, Henan Province, China. We supply jaw crushers, cone crushers, crushing plants, wear parts and related equipment to importers and end users worldwide. This policy explains what data we collect, why we collect it, and how you can control it.
2. Data we collect
- Inquiry forms: when you submit a contact or quotation form, we receive your name, email, phone (if provided), company, country and the message you send us. We use this only to respond to your inquiry and prepare quotations.
- Analytics: we use Google Analytics 4 (GA4), Microsoft Clarity and 51.la to understand how visitors use the site (pages viewed, approximate region, device type, session replay). This data is aggregated and does not identify you personally.
- Cookies: GA4 and Clarity set cookies to track sessions. You can disable cookies in your browser without losing access to the site.
- Server logs: Cloudflare and hosting logs record IP addresses, user agent and requested pages for security and performance. These logs are retained temporarily and are not sold or shared.
3. Third parties
- Formspree - processes inquiry form submissions.
- Google Analytics - usage analytics.
- Microsoft Clarity - session heatmaps and replays.
- 51.la - visitor statistics.
- Cloudflare - CDN, security and performance.
These providers process data under their own privacy policies. We do not sell, rent or trade your personal data to any third party for marketing purposes.
4. How we use your data
- To answer inquiries and send quotations (via email, WhatsApp, Zalo, Telegram or phone as you choose).
- To improve our website content and user experience.
- To protect the site against abuse and security threats.
5. Data retention
Inquiry messages are kept as long as needed to serve the business relationship. Analytics data is retained per the providers' retention settings (GA4 default 14 months; Clarity up to 13 months). You may ask us to delete your personal data at any time.
6. Your rights
You may request access to, correction of, or deletion of your personal data. To do so, contact us at [email protected] or call +86 155 39178036. We will respond within 5 business days.
7. Changes to this policy
We may update this policy as our services or legal obligations change. The "last updated" date at the top of this page reflects the most recent revision.
8. Contact
Henan Dongchen Boer Machinery Equipment Co., Ltd.
Jiaozuo, Henan Province, China
Email: [email protected]
Phone / WhatsApp: +86 155 39178036