Frequently Asked Questions

Tell us the raw material (granite, basalt, limestone, river pebble, etc.), the required capacity in tons per hour, the maximum feed size and the final product sizes. Our engineers will recommend the right crusher type, model and complete plant configuration within 24 hours.

Standard jaw and cone crushers are typically ready within 15-30 days after order confirmation. Customized or large plants may take 30-60 days. We confirm the exact lead time in the quotation.

We provide a 12-month warranty on the main machine. Wear parts such as jaw plates, cone liners and blow bars are supplied as consumables. During the warranty period we supply replacement parts free of charge for quality-related defects.

Yes. We keep stock of frequently used wear parts - jaw plates, cone liners, blow bars, hammers, screen meshes, bearings and electrical parts - and ship worldwide. We recommend ordering a set of wear parts together with the machine.

Yes. We offer on-site installation supervision and operator training. For most markets we can also arrange remote video guidance by our engineers, which saves travel cost and time.

Payment terms require a 30% deposit (via wire transfer), with the remaining 70% balance due prior to shipment. Specific payment terms may be flexibly negotiated based on the order value and the history of cooperation.

One unit is enough to start. Most customers begin with a single crusher and expand to a complete plant later. We support step-by-step plant growth.

We usually ship from Qingdao, Tianjin or Shanghai, China. The port is confirmed in the proforma invoice, and we arrange export documentation including packing list, commercial invoice, certificate of origin and bill of lading.

Yes. We offer OEM/ODM service: customized discharge settings, motor voltages (380V/440V/690V), frequency (50Hz/60Hz), special materials for wear parts, and complete plant layout design according to your site.

We have experience delivering and commissioning equipment in more than 60 countries, including Saudi Arabia, UAE, Nigeria, Algeria, Indonesia, Vietnam and the Philippines. We provide English-speaking sales and after-sales engineers, plus local agent support in many markets.

Yes. We design and supply complete crushing and screening plants from 50 to 800 t/h, including jaw crushers, cone crushers, impact crushers, VSI sand making machines, vibrating screens, feeders and sand washers. Our engineers provide plant layout, foundation drawings, installation supervision and commissioning support.

A jaw crusher is the primary crusher that reduces large rocks (up to 1200 mm) down to 150-300 mm using compression between two jaw plates. A cone crusher is used for secondary and tertiary crushing, reducing material further to 5-50 mm with a rotating mantle and concave. For a complete plant you normally need both: a jaw crusher first, then a cone or impact crusher for the final product.

Yes. We supply high-manganese steel wear parts for all our crushers - jaw plates for PE/PEX/C jaw crushers, concave and mantle for GP/HP/Symons/PY cone crushers, blow bars for PF impact crushers, hammer heads and side plates - as well as bearings, eccentric shafts, toggle plates and screens. Original parts are available with fast worldwide shipping.